Privacy policy

Satix LLC ("Satix," "Satix.co," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website satix.co and make purchases from us.

Please read this policy carefully. By using our site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and billing/shipping address when you place an order
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Account login credentials if you create an account
• Communications you send us including customer service inquiries

We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send you related information including order confirmations and shipping updates
• Communicate with you about products, services, promotions, and events
• Respond to your comments and questions and provide customer service
• Monitor and analyze trends, usage, and activities in connection with our site
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations

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3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who perform services on our behalf (payment processing, shipping, email delivery, analytics)
• Law enforcement or government agencies when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets

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4. Cookies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

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5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Our site uses SSL encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure.

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6. Your Rights

You may access, correct, or request deletion of your personal information by contacting us at support@satix.co. Residents of certain states may have additional rights under applicable state privacy laws.

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7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

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8. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Satix LLC
7722 Yosemite Ln, Parkland, FL 33067
Email: support@satix.co
Phone: (954) 419-8904